FAQ

General FAQ:

What Services do you offer?

We design and build professional websites for small businesses. Our services include website design, setup, contact forms, Google Maps integration, photo galleries, and other features depending on your selected plan.

Who are your websites designed for?

We primarily build websites for service businesses such as landscapers, plumbers, electricians, contractors, auto detailers, pressure washing companies, and similar businesses.

Do I need an existing website?

No. We can build a brand-new website whether you’re starting from scratch or replacing an existing website.

Will my website work on phones and tablets?

Yes. Every website is designed to be responsive and work well on desktops, tablets, and mobile devices.

Content FAQ:

Do I need to provide the content for my website?

Yes. You’ll provide the text, photos, logos, and other information through my website intake form. This ensures the content accurately represents your business.

Do you write my website content for me?

Our standard packages do not include copywriting. You’re responsible for providing the content that appears on your website.

Pricing and Process FAQ:

How does the pricing work?

Pricing depends on the package you choose, the number of pages, and the number of additional features you’d like included.

Can I add more pages or features later?

Yes. Additional pages and features can be added after your website is completed for an additional fee.

Will I get to review and revise my website before it goes live?

Yes. You’ll have the opportunity to review your website and request changes in the 1 hour revision call.

Ownership & Support FAQ:

Do I own the website?

Swoop Design retains ownership of the website design, structure, and management systems. You retain ownership of your business content, including your text, photos, logo, and other materials you provide.

Your website is provided as a managed service, and Swoop Design handles hosting, updates, maintenance, and ongoing management.

What happens if I stop using Swoop Design?

You will retain ownership of the content you provided, such as your text, photos, and branding. The website design, structure, and management systems remain the property of Swoop Design.

Who owns my domain name?

You own your domain name. If you don’t already have one, I’ll help you register it under your account so you maintain full ownership and control of the domain.

Swoop Design does not claim ownership of your domain name. The domain remains yours even if you choose to stop using my services.